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Economy Car Care Center |
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Our Mission StatementTo provide our customer the best possible service at a fair price and will never shortcut or provide shoddy repairs. Each vehicle will be treated as if it were our own.
About our Staff:Marc Pemberton: Owner Craig Pemberton: Manager Sean Minor: Technician Mark Petranelli: Technician Tommy Rodgers: Technician Leo Shaffer: Fleet Service
We believe in the ASE Code of Ethics which is as follows: 1. I will strive to produce nothing but first-class workmanship 2. I will take advantage of every opportunity to increase my knowledge/skills concerning the work I am doing. I will dedicate myself to lifelong learning. 3. I will use only those materials that are proven to be safe and recommended by the manufacturer. 4. I will recommend to an owner only that work on the vehicle which I believe to be necessary. 5. I will treat an owner's vehicle as I would my own. 6. I will attempt to correct any honest mistake made by another technician, without damaging the reputation of that person or their business. 7. I will conduct myself so as to maintain and increase the public respect for ASE-certified technicians. 8. I will practice service integrity, which means that to the best of my ability I will always work for the best interest of the owner, my employer and myself.
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About UsOur History:Economy radiator was founded in 1981 and was a striving business in the local community of Valley Park, MO. As vehicle's continued to advance, so did the need for cars to get better gas mileage. One way was to stop using the old heavy copper radiators and use a newer lighter radiator with plastic side tanks. This made radiator repair more expensive than the cost to buy a new one. So in 1995 Economy Radiator changed its name to Economy Automotive and started offering its customers complete auto repair on all makes and models of vehicles. Twelve years later in February 2007, Marc Pemberton purchased the assets of Economy Automotive and changed the name to Economy Car Care Center, LLC. Marc Pemberton and his staff will continue to give quality auto repair and excellent customer service and will continue to look for ways to better serve our customers. Where We Deliver:Economy Car Care Center now has the latest in shop management programs which allows us to keep excellent records of you and your vehicle. Our new program also allows us to better serve our customers by the use of e-mail. As many of you already know, we have been sending e-mails to remind our customers of scheduled appointments, service reminders, thank you letters, and most importantly, special offers and money saving coupons for auto repair. We are able to keep track of your vehicles maintenance schedule and help you maintain a longer lasting, safer care for you and your family to enjoy for years to come. If you haven't already, please give us your e-mail address so you can start to enjoy its many benefits.
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| Economy Car Care Center, LLC © 2007 |
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